1. Introduction
These SMS Terms & Conditions govern text message communications sent by Alphasol LLC ("Alphasol," "we," "our," or "us") to individuals who have provided consent to receive SMS messages from us. By opting in to Alphasol SMS programs, you agree to these terms.
This page is the publicly accessible SMS Terms & Conditions URL for Alphasol messaging campaigns and related customer communications.
2. Brand Name
Messages are sent by Alphasol, operated by:
- Legal entity: Alphasol LLC
- US Corporate Headquarters: 3000 Custer Road, Suite 270 #134, Plano, TX 75057
- Website: https://alphasol-llc.com
3. Description of Messages Being Sent
Alphasol may send SMS and MMS messages related to our business and customer relationship, including but not limited to:
- Service and project updates: Scheduling, milestone, delivery, and engagement status notifications
- Appointment and call reminders: Strategy call confirmations, reschedules, and related logistics
- Account and support notices: Responses to inquiries and follow-ups you have requested
- Transactional alerts: One-time codes, verification messages, and other operational notices where applicable
- Marketing and outreach (only where separately consented): Information about Alphasol services, offerings, and company updates
Message content is limited to communications consistent with the consent you provided when you opted in.
4. Message Frequency
Message frequency varies. The number of messages you receive depends on your relationship with Alphasol and the program(s) you joined (for example, appointment reminders versus ongoing project updates).
You may receive recurring messages while enrolled. You can opt out at any time using the STOP instructions below.
5. Message and Data Rates
Message and data rates may apply. Alphasol does not charge a fee for SMS messages we send, but your mobile carrier's standard messaging and data rates may apply according to your wireless plan.
Carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your wireless provider.
6. STOP and HELP Instructions
6.1 Opt Out (STOP)
You can cancel SMS messages from Alphasol at any time. Text STOP to the number from which you received our messages. After you send STOP, we will send a confirmation that you have been unsubscribed. You will no longer receive SMS messages from that Alphasol program unless you opt in again.
You may also request removal by emailing support@alphasol-llc.com with the phone number enrolled and a request to unsubscribe from SMS.
6.2 Help / Support (HELP)
For assistance, text HELP to the number from which you received our messages, or contact us at:
- Email: support@alphasol-llc.com
- General inquiries: hello@alphasol-llc.com
7. Consent
By providing your mobile number and agreeing to receive SMS from Alphasol (for example, via a web form checkbox, written consent, or another clear opt-in method), you consent to receive text messages from Alphasol as described in these terms.
Consent to receive SMS is not a condition of purchasing any goods or services from Alphasol. You may opt out at any time as described above.
8. Privacy
We handle phone numbers and related messaging data in accordance with our Privacy Policy. We do not sell your personal information. Mobile information will not be shared with third parties for their own marketing or promotional purposes.
We may share data with service providers who help us deliver SMS (such as messaging platforms), solely to operate our messaging programs and as otherwise described in our Privacy Policy.
9. Contact
For questions about these SMS Terms & Conditions or Alphasol messaging programs:
- Brand: Alphasol
- Entity: Alphasol LLC
- Email: support@alphasol-llc.com
- Address: 3000 Custer Road, Suite 270 #134, Plano, TX 75057
We may update these SMS Terms & Conditions from time to time. The effective date at the top of this page reflects the latest revision. Continued participation in Alphasol SMS programs after updates constitutes acceptance of the revised terms.